Terms and conditions of use

Effective Date: 09/12/2025

Welcome to Twig Hockey Company. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our site or placing an order.

Use of Our Website

  • Our website and its content are owned by Twig Hockey Company. You may not copy, reproduce, or use our content, images, or trademarks without permission.

  • You agree not to use this site for any unlawful or unauthorized purpose.

Product Information

  • We make every effort to ensure product descriptions, specifications, and pricing are accurate. However, errors may occur, and we reserve the right to correct them at any time.

  • Colors, weights, and specifications may vary slightly due to production differences.

Orders & Payments

  • When you place an order, you agree that all information you provide is true and complete.

  • Payment must be made in full at checkout through our approved payment methods.

  • We reserve the right to cancel or refuse any order, including due to suspected fraud, errors in product information, or shipping restrictions.

Shipping & Duties

  • Shipping rates and options are displayed at checkout.

  • Orders shipped outside the U.S. may be subject to customs duties, taxes, or fees. Where stated, Twig Hockey Company covers duties for Canadian customers (“Delivered Duty Paid”).

  • Delivery times are estimates only; we are not responsible for delays outside our control (e.g., carriers, customs, weather).

Returns & Warranty

  • Returns and warranty coverage are subject to the policies listed on our Shipping & Returns and Warranty pages. Please review those before purchasing.

  • Items must meet the requirements on those pages to be eligible for return, exchange, or replacement.

Limitation of Liability

  • Twig Hockey Company is not liable for indirect, incidental, or consequential damages arising from use of our products or site.

  • Maximum liability, if established, is limited to the amount paid for the product in question.

Governing Law

  • These Terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-law principles.

  • If you are purchasing from outside the U.S., you agree that disputes will be resolved under Michigan law.

  • We comply with applicable consumer protection and e-commerce laws in the U.S. and Canada.

Global Sales

  • We sell and ship products worldwide, subject to restrictions by local laws.

  • Customers outside the U.S. and Canada are responsible for knowing and complying with their country’s import laws.

Changes to Terms

  • Twig Hockey Company may update these Terms from time to time. Any changes will be posted here with a new Effective Date. Continued use of our site means you accept the updated Terms.

Contact Us

For questions about these Terms, contact us at:

Twig Hockey Company
Email: service@twighockeycompany.com