Domestic Shipping

Shipping hockey sticks is kind of strange. They're really light and pretty big so shipping just one is expensive, but adding additional sticks to the shipment only marginally increases the price.

We use USPS to minimize shipping costs to you. Most of the time this doesn't cover the complete cost of the shipment. Go ahead and see how little extra it is to add an extra stick to your order.

International Shipping

Canada, we use USPS Priority Mail International service to get orders to you. It's the cheapest way to get sticks north of the border. Current rates to get a Twig via USPS Priority Mail International service to Canada start at CAD $25.25. Additional Twigs on the order are just a marginal increase in rate.

If your order has a shipping address anywhere else outside of the United States, please carefully read the following rules and restrictions concerning international orders.

• Our Checkout process provides you with a list of international locations we regularly ship to. If you do not see a specific country or region listed during Checkout that means we do not regularly ship to it. Please email us to get a shipping price for these locations.
• Orders may be shipped in multiple packages to you. This may affect your duties/customs charges upon delivery.
• Please allow additional processing time of your order for international shipments as all billing information must be verified direct with the bank.
• All prices on twighockeycompany.com are shown in U.S. dollars (USD) or Canadian dollars (CAD) depending on user selection at the top of the page.
• If you have any questions concerning your order and you currently live outside of the United States you must contact a Customer Service Specialist via e-mail info@twighockeycompany.com or by phone at +1-802-455-8944.

Duties and Taxes for International Shipments

Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected upon delivery. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be paid upon delivery to receive your package. If these fees are not paid the order will be forfeited by the recipient and no credit will be made for the order. You should contact your local customs office for further information prior to placing an order. As these fees are not charged by Twig Hockey Company, we are not able to refund any costs you are charged. Please note that your items may be shipped in multiple packages to you.

Billing Verification

All International orders, or orders using International Credit Cards must be verified with the bank prior to shipping. Please allow 2-5 Business days to verify all billing information. You will be contacted if the information cannot be verified.

Shipping Costs

All international shipping charges are based upon the weight of your items and the location we are shipping to.